Career Roles

Lead a multi-product portfolio spanning document lifecycle management and enterprise service platforms. Manage product managers and product owners while aligning product strategy, roadmap, governance, and execution across business and technology teams.

Built and led a new product portfolio aligned to enterprise priorities around quality of care, service performance, operational efficiency, and measurable business impact.

Owned the digital product strategy and delivery for online equipment finance loan origination. Led the product from discovery and business case development through vendor selection, design, backlog creation, implementation, governance review, and go-to-market planning.

Led redesign of an internal communications portal, managing product direction, roadmap, release structure, delivery team coordination, vendor/resource management, contracts, budget, and executive communication.

Led project management operations for a high-performing internal agency. Managed/mentored project managers and served as technical liaison for digital, workflow, application, video, and platform initiatives.

Managed digital marketing and application development projects. Served as technical liaison for interactive work and coordinated distributed teams across in-house, near-shore, and offshore resources.

Managed authenticated member experience capabilities including billing, profile management, contact forms, registration, login, form management, resources, and production support.

Managed digital marketing workflow for 30+ concurrent projects while providing product management for corporate website sections serving 20+ internal clients.

Supported the user experience team by managing usability/design deliverables, resource scheduling, project intake, publishing standards, and application of user-centered design practices.

Worked directly with business owner to develop web strategy, digital tools, online registration capabilities, content management, customer data workflows, and online marketing.

Provided consulting and production services for DVD projects, including budget support, project timelines, production schedules, creative process management, authoring, and engineering.

Designed, produced, and managed software programs and tools used in development of iPrint.com technological solutions. Led production and development operations for web-based configuration tools.

Designed, produced, and managed web-based features for iPrint.com. Owned technical and production coordination for partner-facing capabilities, site features, and internal tooling.

Co-founded company and led production, research services, project scoping, client delivery, production agreements, testing milestones, technical feasibility, sales/marketing support, and board/company operations.

Led quality assurance, process improvement, production staging, progress tracking, and proof-of-quality reporting for product development and delivery cycle.

Supported online content management, web development, database maintenance, ecommerce/bookstore functionality, and live site operations.